Refund policy

We hope that you love your new products as much as we loved sourcing them for you!

At this time, we do not accept returns, exchanges or refunds.
This policy may change on specific items as we continue to grow our small business, so feel free to check back for updates!

If your item is delivered damaged, defective, or you received an incorrect item, please contact us immediately via email at hello@15thandvine.co so we may evaluate the situation and make it right.

Customers have 3 calendar days after their order is marked as delivered by the assigned carrier to inspect their package and contact us via the email address provided regarding issues with their order. If we are not contacted within this timeframe, we will no longer be able to resolve the issue.